Review about the Quotex from Lê
Lê
Registered:
07.07.2020
Earned:
$612
Nhà môi giới thực sự tuyệt vời, thiết kế trang web đơn giản nhưng mạnh mẽ, tín hiệu giao dịch hữu ích, nhiều công cụ để theo dõi giá hành động.
Quotex team
Response from customer service
Cảm ơn bạn đã chia sẻ trải nghiệm của mình. Những đánh giá tích cực từ khách hàng giúp chúng tôi tiếp tục cải thiện.
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More reviews
赵杰
Registered:
07.07.2024
Earned:
$789
我想和大家分享一下我对 Quotex 的看法。我不久前开始在这里交易，工具的强大功能和优质快捷的支持给我留下了深刻印象。提款无需验证，我只用了 5 分钟就通过了验证！存款红利、各种优惠代码以及为初学者提供的信号令我感到惊喜！到目前为止，我还没有遇到过比 Quotex 质量更高的经纪商！我希望公司能够进一步发展！
Read More
杨帆
Registered:
18.12.2023
Earned:
$3214
我想对 Quotex 平台说几句话。交易以最快的速度开通，取款没有任何问题（我取款只用了 15-20 分钟），技术支持也很给力，能迅速回答所有问题。
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Account closed - why and what to do?
There are several reasons why an account may become closed:
1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)
* The email cannot be reused. You would need to use a different email address.
2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)
* If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.
3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).
4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)
* In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.
If it’s possible to restore the account, you will be asked to provide
- A high-resolution photo of yourself (selfie) on which you are holding your document for identification (your passport or national ID will do) along with a sheet of paper with the name «QUOTEX» written on it by hand, current date and your signature. Your face, body and both arms must be visible. The details of the document should be clear and readable.
- Screenshots of the receipts for deposits in that account (a bank statement or detailed receipts from the payment system you used for depositing will do).